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Troubleshooting

Common Installation and Login Problems

SHIKOX Team · Updated August 21, 2026

Fixes for the most common setup and sign-in issues.

Installer won't run

Make sure you downloaded the installer from the official Downloads page, and that your antivirus software isn't blocking it.

Can't sign in

  • Double-check your email and password
  • Make sure your email address is verified — see How to Verify Your Email Address
  • If you still can't sign in, use the Forgot Password option or contact support

Still stuck?

See Contacting SHIKOX Support.

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Contacting SHIKOX Support
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